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Customer Reviews.

service

5

Well looked after when visiting dealership

03 October 2018

sales

4.5

Great service, though was taken taken through all available optional extras for the car at the time of purchase. There might have been 1 or I would have taken if I was aware however these would be minor and don't effect my enjoyment of the car.

03 October 2018

sales

5

Great experience. I had recently sourced another car through my employee car scheme and this was painful. The staff at Mini are knowledgable and motivated to help the clustomer in all ways.

02 October 2018

sales

5

Received a great service, was kept up to date with the process and delivery date. I had very little to do on my part, I simply had to pick a car of choice. N.B. the only feedback to note is I have never obtained a new car which hadn't been washed

02 October 2018

service

5

Very satisfied as mini gave me a loan car for the time my own car was in the garage so I could carry on with my day

29 September 2018

service

4

Front of house / reception were either very welcoming or somewhat frosty. However this was offset by a positive experience with the servicing department and the bodyshop - especially the technicians.

29 September 2018

service

4

The service was carried out very efficiently and I was advised of the few problems I had.

28 September 2018

sales

5

Fantastic people in the dealership. Salesman, Sales manager were brilliant, nothing was too much trouble. I was treated beyond my expectation from start to finish.

27 September 2018

service

5

All the details were explained to us and while we were waiting we were served tea and even got to catch up with ''The Bodyguard'' on television. What service and the car even got serviced

27 September 2018

sales

5

Steven was a great help from start to finish. Very patient and understanding of what I needed. I came in looking for a new car in May but wasn’t able to go ahead until July, it was great Steven keeping all my details and being ready when I was.

27 September 2018

service

3

Again, the fact that the air conditioning stopped working again was a bit disappointing.

26 September 2018

service

4

As above

25 September 2018

service

2.5

Had to phone to check up and car wasn’t cleaned before I collected.

25 September 2018

sales

5

Very proficient staff at mini who took the time with all my queries.

25 September 2018

service

5

We had to make a change to our original booking and this was achieved without any fuss. The staff answered any questions put in a professional manner. The arrangement with the courtesy car was smooth and the time scale offered was very precise.

25 September 2018

sales

5

Very satisfied

25 September 2018

service

5

Great Service from Victoria and the technicians. Excellent communication and interest in getting car back on the road.

25 September 2018

sales

5

Andrew was there to meet us and offered juice or coffee and showed us all round the car and how everything worked and made the experience very nice

24 September 2018

service

5

As above because of the helpful staff.

24 September 2018

service

5

From booking to collecting my car I thought the service was very good.

24 September 2018

sales

5

Very helpful and went out there way to make sure we got the best deal

24 September 2018

service

4

On the whole ok but enquirer about buying toy bike for grandson Asked to be ordered but didn’t get return call

23 September 2018

sales

5

5 star service

22 September 2018

service

5

Had no problems at all

21 September 2018

service

5

Video and explanation of what was wrong with the car and what was done to fix the problem, text/email to let me know when the car was ready to be picked up.

21 September 2018

service

5

They definitely look after my wee car. Every time.

20 September 2018

sales

5

Made to feel special and well looked After

19 September 2018

service

5

No problems

17 September 2018

sales

5

Staff very helpful and worked round times with me as I work split shift and have limited time

14 September 2018

service

5

Excellent service and kept me in touch with progress

13 September 2018

service

5

Fast and efficient service. Excellent product knowledge.

13 September 2018

service

5

Everything that needed done was done without any hitches. A good experience.

13 September 2018

service

5

The pick-up/drop-off service was particularly helpful.

12 September 2018

sales

5

Excellent service , helpful and friendly staff. great car handover at "new reg" event,..... and a good deal as well!

12 September 2018

sales

5

good service all round

11 September 2018

service

3

There was a long wait as we can no longer just drop the key off and go - we were told we needed to wait for Nicole, and Nicole had a number of other people to see to before she could get to us. We had to wait for ages. :(

11 September 2018

sales

5

Good service and friendly staff

11 September 2018

sales

5

I always deal with the same salesman . I find him extremely accommodating and nothing is too much trouble. I particularly enjoyed the midnight event to launch the new number plate.

11 September 2018

service

5

Rumpa set up my appointment with no hassle as is her way, so easy to deal with and Nicole on the day was so very helpful.

11 September 2018

service

5

All staff has been very professional

10 September 2018

service

5

The service provided is excellent, the advice given is always accurate and regular updates are given ( regarding work/progress) so I feel confident when leaving my Mini at Peter Vardy. The staff are also always helpful and friendly.

10 September 2018

service

5

Prompt, kept in touch and felt involved

10 September 2018

sales

5

Good service

09 September 2018

service

5

Speedy diagnosis of problem and very quickly booked in at a time that suited me. Kept informed of progress through to call that my car was ready for collection.

06 September 2018

service

5

High level of customer service by friendly and knowledgeable staff who were very kind to my daughter and even brought water for our dog.

06 September 2018

service

5

Used Peter Vardy for a good number of years now. Staff are nothing but helpful and cost reasonable. Service Dept are extremely friendly and welcoming.

04 September 2018

service

5

In many years of car buying this is the first time I have experienced such a consistently high level of service and courtesy on every interaction and, impressively, from every member of staff I spoke to.

04 September 2018

sales

5

Even put my birthday surprise (private reg) on for me collecting my new car

02 September 2018

service

5

I asked fir car to be washed and hoovered and unfortunately this wasn't carried out.

31 August 2018

service

5

As per above Scott went above and beyond to ensure my service experience with the service department was excellent. From the point of getting the car booked in, to dropping it off and collecting it. Scott ensured the process was stress free.