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Customer Reviews.

sales

5

Felt totally spoilt as I left the garage after watching the new mini appear from under a huge cloth along with the most beautiful bunch of flowers in the boot!!

07 February 2019

service

4

No problems. Can be a bit pricier than a local garage. I like the video walkthrough you get.

07 February 2019

service

5

Kept informed the hole time the car was in the garage

05 February 2019

service

2

Needs to go back .for same problem .not fixed

05 February 2019

service

5

They keep you informed. Are quick and thorough.

04 February 2019

service

5

The service received was outstanding, with Scott Armour ensuring no stone was unturned in resolving my issues.

04 February 2019

service

5

Staff are so friendly and knowledgeable

03 February 2019

service

4

Staff were very good at keeping me informed about what was happening

31 January 2019

service

3

i am sure that the service itself was done well but the process of booking in, arriving to drop off car and in particular the (non)communication that my car was ready for collection meant that this is the lowest satisfaction score given in 6 years

23 January 2019

sales

5

Andrew very professional not pushy in any way

20 January 2019

service

5

They are always friendly, helpful and very professional. In particular I have to mention the service provided by Scott, Rory and Nicole. They always keep in touch and keep you up to date as to the progress of my vehicle through the Service Dept.

17 January 2019

service

5

Could not fault the service I experienced

15 January 2019

service

5

I'm treated as an individual - particularly from the service receptionists - both of them and Scott their line manager who is very visible and proactive.

15 January 2019

sales

5

The guys were great. Really friendly, helpful and knowledgeable. Their passion for product shone through.

10 January 2019

service

5

Easy, quick service

10 January 2019

service

3

I though my car could have a service, 36,000 on clock and 2 years old. Was advised that it wasn't due for one, nor available on 3yr free servicing programme. However they did fix washer jets, which had developed a fault, free of charge.

10 January 2019

service

5

Since Peter Vardy took over from Dunedin I have found their service to be of a consistently high standard and I have been Impressed by the quality and helpfulness of their staff, from Service Manager, technician and especially those on reception.

09 January 2019

service

5

the best

08 January 2019

service

5

Friendly helpful staff

08 January 2019

service

5

Very friendly and efficient. Car was sparkling when returned. Free transport into Edinburgh.

07 January 2019

service

5

No comment on service given.

03 January 2019

service

5

Because I was ‘completely satisfied’

02 January 2019

sales

3

Mix up with collection meant that stripes on car when requested not to have them then had to be removed then paint treatment needs to be done again as stripes had been present so collection took 2 hours

27 December 2018

service

5

Service was very good. Booking an appointment straightforward & text updates perfect. Also video from service engineer worthwhile and informatory.

24 December 2018

sales

5

Great, down to earth staff - would definitely come back to Peter Vardy Edinburgh for next Mini!

24 December 2018

sales

4

Helpful sales team- Andy

21 December 2018

service

5

Good servicem

21 December 2018

sales

5

Can't find any fault in my experience.

21 December 2018

service

5

the did there best to solve all my issues and eplained what's happening

21 December 2018

service

4.5

Everything went without problems.

20 December 2018

service

5

Prompt attention and all ok so far as I know.

18 December 2018

sales

5

Not any hassle

16 December 2018

sales

5

Good

14 December 2018

service

5

Perfect

13 December 2018

service

5

staff are very freindly and polite.

13 December 2018

service

5

All areas of work were covered

11 December 2018

sales

5

The service was quick easy and very painless and very helpful

05 December 2018

service

5

Work completed on time and advised on the progress via video.

05 December 2018

service

5

Easy to book the service, good communication from Grace beforehand. Mini was ready when they said it would be. All good!

04 December 2018

service

5

They were communicative and courteous at all times and empathic regarding the issue as noted above.

30 November 2018

service

5

It took much longer than expected, luckily I did not have a deadline

29 November 2018

service

5

friendly and efficient customer servicebeing kept up to date of how service is progressingpick up and drop off of car

29 November 2018

service

5

I was able to book the service with ease online and I feel I got excellent value for money.

27 November 2018

sales

5

Staff helpful even after sales

27 November 2018

service

5

Didn’t neeed any work done which was good. The video of the car was reassuring.

27 November 2018

service

4

Work completed but not for the price originally proposed

26 November 2018

service

5

Staff are very helpful

26 November 2018

service

5

Pleasant courteous service and completed on time.

26 November 2018

service

2

Again my concerns have not been taken seriously - I asked for a meeting and I was met in a waiting room to talk about my concerns. No time was provided to me so I assumed I was to just turn up.

23 November 2018

service

5

Stephen Gillanders very helpful