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Customer Reviews.

sales

5

Helpful. Went over all the car’s features etc

04 June 2018

sales

5

I was on the of purchase when I was I shown the new Union Jack rear lights. HATED them. The sales team pulled out all the stops to find me a car that matched my needs and that didn’t have them. Impressed

03 June 2018

service

5

First class service. Love the way the staff kept me informed and updated on the progress of my mini.

02 June 2018

sales

5

Can’t fault either the pre handover paperwork to the supprise for my wife as she had no idea I had bought her a car

01 June 2018

service

5

Everything done to time

31 May 2018

service

3

Pete vardy Vauxhall were not pleasant to deal with. Complete different service from mini. My parent buy from your BMW edi dealer, hence the recommendation.

30 May 2018

sales

5

My mini is just the best car ever and the staff were like one big mini family

29 May 2018

sales

5

Really good experience, from the initial Sales query to the delivery of the car. Have been raving to my friends about how excellent the whole experience was very well done!!

29 May 2018

sales

3

For reasons above I can’t score better than average. Salesperson was helpful and I’ve no issue with that but my experience is coloured by delay and disappointment

25 May 2018

service

4

Peter Vardy always provides a great service. Staff are all very friendly, and helpful, and the technicians always do a good job. My car always gets a good lean - inside and out.

25 May 2018

service

5

Work done efficiently and explained what was required effectively.

23 May 2018

service

5

Job completed as agreed, on time, and with a smile and a cup of tea & biscuit ????

22 May 2018

service

5

No issues, the car got washed and hoovered which was fantastic! Very friendly service.

22 May 2018

service

3

The service itself seemed to go well enough but the health check brought up some rather expensive recommendations!!! £56 to replace window wipers?? £160 each per continental tyre ????

22 May 2018

service

2

Was told my car needed new back breaks and 4 new tyres, which is quite a costly expense, after getting a second opinion I decided my car was not needing this done as speedy as made out

22 May 2018

service

5

Mini communicated with myself throughout the day as to when my car would be ready. I was really pleased that they took the time to wash and hoover my car.

21 May 2018

service

5

Solid safe driving

21 May 2018

service

5

Everything went to plan. Nothing was too much trouble.

21 May 2018

sales

5

Great service stress free experience. Sales person Simon Dempsey was fantastic kept us fully up to date with delivery details etc. Talked us through the mini build carefully listened carefully to our requirements .

20 May 2018

service

5

Everything has been dealt with perfectly. My car has been collected, a courtesy car left for me to use if necessary, and my car returned the next day. Each time, the gentlemen concerned in this service have been very efficient and caring.

20 May 2018

service

5

Easy to book in, completed when they said it would be. All staff polite, friendly and attentive

18 May 2018

service

5

The staff were very helpful and offered me a courtesy car when I discovered my car would be in the garage overnight.

15 May 2018

service

5

At per question 1 - no faults to be picked up on

15 May 2018

service

5

Helpful, friendly and kept me informed

15 May 2018

service

2

One of the problems I had pointed out was fixed but within days same thing happened. Contacted Mini but service dept not available. They made one attempt to call me back which I missed. Annoyed that I am having to chase up when clearly a design fault

12 May 2018

service

5

Excellent Customer Service

12 May 2018

sales

5

Good service provided

10 May 2018

sales

5

No delay. Informed throughout, car delivered to our home for our convenience which was much appreciated

10 May 2018

sales

5

From first day of asking about how we went about getting a car through disability to the day we drove away from the showroom the service was superb

10 May 2018

sales

5

Couldn't help enough.

09 May 2018

sales

4

Unfortunately the car had not been thoroughly cleaned inside - this was however rectified although meant further two trips to Mini to drop off and collect car.Also still awaiting price for car mats.

09 May 2018

service

5

Warmth of welcome; great vibe; high quality ; every time....

07 May 2018

service

5

Lovely people

07 May 2018

service

5

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06 May 2018

service

5

I received regular updates regarding my cars progress, a detailed report on any faults or repairs, and Nadia was fun, very friendly and helpful throughout the entire visit. Arranging a curtesy car was also very Straightforward.

04 May 2018

sales

4

The service from the sales guy was good but let down by communication issues in the branch

03 May 2018

service

5

The team in the Peter Vardy show room are so helpful and friendly, nothing is too much trouble!

03 May 2018

service

5

Staff are friendly, helpful and proactive.

01 May 2018

service

5

My car was serviced efficiently however I spoke to the receptionist about the stop/start not working due to ? A defective battery- it is still not working

01 May 2018

service

5

Staff are friendly, helpful, knowledgeable and readily deal with queries and requests with a smile. Appointments are always available within a few days and staff are flexible when things have to change.

29 April 2018

service

4

As above twice in two years Winter/ Summer tyre change goes wrong.

27 April 2018

service

5

All ran to time.

27 April 2018

service

5

Excellent service

26 April 2018

service

5

Always friendly customer focused service

25 April 2018

service

5

Delivered on time. Personal service. Great service from the girl I dealt with.

25 April 2018

sales

5

Quick, friendly, helpful and knowledgable. Couldn’t be happier.

24 April 2018

service

4

Would have been completely satisfied but had difficulty getting through to parts when needed a cost for tyres. Ended up getting done elsewhere which caused a whole set of other issues in the long run. Also only one expensive option of tyres given.

23 April 2018

service

5

Video of service was extra and it was done quickly. Liked the fact a time could be booked and then easy to wait around.

21 April 2018

service

5

See above. Given where we live, we were delighted that you could offer a pick up and return service.

20 April 2018

service

5

Iwasn't expecting the car back until the afternoon and Igot it back in the morning