OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
159 ratings and 108 comments received in the last 90 days.
04 April 2024
Lovely helpful staff. Cheerful and knowledgable.
04 April 2024
Patryk Paciorek took time to understand the features we wanted in our new car, and explained the benefits of each, which really helped with getting the perfect car for us.
03 April 2024
Very friendly and helpful staff. Coffee offered.
25 March 2024
fairly straight forward process.
25 March 2024
Unexplained technical difficulties with Mini finance delayed collection and resuted in my reconsidering the transaction and ultimately making a cash purchase.
19 March 2024
Efficient, professional service during the handover. All bases were covered in regards to information about the car and the terms of contract.
18 March 2024
The experience was quick and simple, the experience of picking up the car was exciting and felt special.
14 March 2024
Excellent customer service and sales advice/support from both Patryk Paciorek and Megan Fortune ??????
14 March 2024
Problem free from start to finish
10 April 2024
On time and kept up to date during service
10 April 2024
All very efficient Video sent showing car inspection is really useful and explicit when you are not able to speak to staff in person
10 April 2024
No issues with the Service - process was very straightforward. However, had asked if a scrape on rear bumper could be looked at and a quote provided but did not get this.
08 April 2024
Fast, efficient service. Good communication. Friendly staff.
08 April 2024
Problem resolved, however, car is under two years old and the problem is widespread and common knowledge, according to the,
08 April 2024
The car wash was pretty slipshod
07 April 2024
My issue was fixed and the service was less than quoted.
07 April 2024
Couldn't ask for a better service with my car washed and hoovered with a free vehicle check
06 April 2024
As explained above
03 April 2024
My only thing would be to improve my experience, unfortunately the vehicle wasn't wash nor hoovered. There was residue of paint buffing's on the door and in the car, also was disappointed in didn't come back shiny and clean on the inside
04 April 2024
David Fleming was super. Really sweet and approachable.