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Customer Reviews.

service

5

Since Peter Vardy took over from Dunedin I have found their service to be of a consistently high standard and I have been Impressed by the quality and helpfulness of their staff, from Service Manager, technician and especially those on reception.

09 January 2019

service

5

Friendly helpful staff

08 January 2019

service

5

the best

08 January 2019

service

5

Very friendly and efficient. Car was sparkling when returned. Free transport into Edinburgh.

07 January 2019

service

5

No comment on service given.

03 January 2019

service

5

Because I was ‘completely satisfied’

02 January 2019

sales

3

Mix up with collection meant that stripes on car when requested not to have them then had to be removed then paint treatment needs to be done again as stripes had been present so collection took 2 hours

27 December 2018

service

5

Service was very good. Booking an appointment straightforward & text updates perfect. Also video from service engineer worthwhile and informatory.

24 December 2018

sales

5

Great, down to earth staff - would definitely come back to Peter Vardy Edinburgh for next Mini!

24 December 2018

sales

5

Can't find any fault in my experience.

21 December 2018

sales

4

Helpful sales team- Andy

21 December 2018

service

5

Good servicem

21 December 2018

service

5

the did there best to solve all my issues and eplained what's happening

21 December 2018

service

4.5

Everything went without problems.

20 December 2018

service

5

Prompt attention and all ok so far as I know.

18 December 2018

sales

5

Not any hassle

16 December 2018

sales

5

Good

14 December 2018

service

5

staff are very freindly and polite.

13 December 2018

service

5

Perfect

13 December 2018

service

5

All areas of work were covered

11 December 2018

service

5

Work completed on time and advised on the progress via video.

05 December 2018

sales

5

The service was quick easy and very painless and very helpful

05 December 2018

service

5

Easy to book the service, good communication from Grace beforehand. Mini was ready when they said it would be. All good!

04 December 2018

service

5

They were communicative and courteous at all times and empathic regarding the issue as noted above.

30 November 2018

service

5

friendly and efficient customer servicebeing kept up to date of how service is progressingpick up and drop off of car

29 November 2018

service

5

It took much longer than expected, luckily I did not have a deadline

29 November 2018

sales

5

Staff helpful even after sales

27 November 2018

service

5

Didn’t neeed any work done which was good. The video of the car was reassuring.

27 November 2018

service

5

I was able to book the service with ease online and I feel I got excellent value for money.

27 November 2018

service

5

Staff are very helpful

26 November 2018

service

5

Pleasant courteous service and completed on time.

26 November 2018

service

4

Work completed but not for the price originally proposed

26 November 2018

service

2

Again my concerns have not been taken seriously - I asked for a meeting and I was met in a waiting room to talk about my concerns. No time was provided to me so I assumed I was to just turn up.

23 November 2018

service

5

Stephen Gillanders very helpful

20 November 2018

service

4

Very friendly and helpful people.

19 November 2018

service

5

Professional and friendly service

18 November 2018

sales

5

a good buying experience . Great fun picking up the car which was covered in a black sheet and then driving out...quite an occasion rather than it being parked outside ...kids loved it

18 November 2018

service

5

Great service

15 November 2018

service

5

Because of the excellent service all round.

15 November 2018

service

3

I had asked for 2 minor faults to be repaired and this did not happen. Given that I live 56miles away I have not yet returned to have this rectified

14 November 2018

sales

5

The customer service was excellent. Kellie Ousey always did what she said she would do, & responded quickly with clear answers to any questions we had. The pick of the car was a really good experience.

14 November 2018

sales

5

Shout out to Simon, he was fantastic.

09 November 2018

service

4.5

Car valeted after service but not hovered very well.

09 November 2018

service

5

No issues or problems on the day, which is always a bonus

09 November 2018

service

5

Courtesy car received. My car returned clean.

09 November 2018

service

5

Only one very tiny niggle- the complementary valet was completed excellently on the interior however there were areas still dirty on the exterior.

07 November 2018

service

3

Peters Vardy customer service was great, however since my car is already back in the garage 48 hours after receiving it, and they are fixing it for a second time, I can only give 3 stars.

06 November 2018

service

5

Great communication and made the process easy.

06 November 2018

service

4.5

Everything easy, well looked after by staff, and transport into town while being carried out.

01 November 2018

sales

5

straight forward and knowledgable approach to selling cars All staff friendly