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Customer Reviews.

sales

5

From entering.the dealership everything was explained to me and on collecting the car I was taken through all the controls by a member of staff

13 June 2019

sales

5

Super showroom, well presented car stock and friendly staff make visiting this centre a pleasure.

12 June 2019

sales

5

I'm very happy with the way REG VARDY Edinburgh relaxed atmosphere and a great day.

12 June 2019

service

5

Every part of the process was good

11 June 2019

sales

5

The salesman, John McMahon, was very polite, extremely knowledgeable and friendly. He couldn't have been more helpful if he had tried. Excellent in all departments.

10 June 2019

sales

4

Cannot thank John enough for all his efforts getting my car to me. Service excellent to nil and Jess was fab during the sale process.

09 June 2019

service

5

Excellent pickup and return service

09 June 2019

service

5

We were given a courtesy car to use while service was going on, and were offered coffee on arrival.

08 June 2019

sales

5

The whole experience was pleasantly and I was totally satisfied

07 June 2019

sales

5

A thoroughly professional service throughout made the purchasing of my new Mini an enjoyable experience

06 June 2019

service

5

Service has always been very professional & prompt. Staff exceptionally helpful

03 June 2019

sales

5

The best salesman every

03 June 2019

sales

5

Staff were excellent.. felt very special

29 May 2019

sales

5

Perfect service

27 May 2019

sales

5

I'm delighted with car - all very straight forward

23 May 2019

service

5

Car was seen to swiftly and without any dramas.

21 May 2019

service

4

Was told car would be ready at 4pm. I wasn't able to leave until about 4.45 which put me into the worst of traffic conditions. Consequently it took me nearly 2 hours to get home.

21 May 2019

sales

4.5

Car was available approximately two weeks earlier than expected. John McMahon was a delight to work with, very helpful and accommodating when i was later than expected in collecting the car from the showroom.

21 May 2019

service

1

Received video review of car with a couple of advisories but then car failed MOT on those points. Took car to another garage and it did not fail, passed with advisories.

21 May 2019

service

5

Quickly resolved reported problem and identified another, which was corrected in same visit.

20 May 2019

sales

5

Was well looked after by Kellie from start to finish

20 May 2019

service

5

Job done.

20 May 2019

service

5

As above. I'm in and out of here a lot as my Mini is used as a Driving School car. Pupils love it too.

18 May 2019

service

5

Always very satisfied

18 May 2019

service

5

attentive and caring staff

16 May 2019

service

5

The service was very straight forward from booking my car in to have its service to having my car back within the 3 hours. The hospitality is always appreciated whilst waiting. I also like the fact you get your car washed and vacuumed.

14 May 2019

service

5

Always happy with the service - appreciate the reminder texts and communication on the day of service/MOT.

12 May 2019

sales

5

Everyone very knowledgeable ,car delivered quite a long distance, which was very convenient for us.

11 May 2019

service

4

Good quality of service, efficient once everything was sorted, but bit slow to get the initial issues seen

11 May 2019

service

5

Staff were very helpful and all work carried out.

06 May 2019

sales

5

staff were very attentive and understanding.

06 May 2019

service

5

Easy to deal with

01 May 2019

service

5

As above and I love my car

28 April 2019

service

4

Car was returned in excellent condition and time taken was as expected

28 April 2019

service

5

We went to ask about extending privilege club and came away having done so

27 April 2019

service

4

Please leave car interior set up as you find it! Automatic lights, radio station etc

27 April 2019

sales

5

Helpful and knowledgeable

27 April 2019

service

5

Lovely staff. Very helpful.

27 April 2019

service

1

Had been booked in the wrong date, despite having checked the date over the phone. NOT my mistake. Had booked car in for work on brakes and was also offered mini service. Work on brakes had not been started at 15.30. Was called on phone.

26 April 2019

sales

5

Because we were constantly kept informed of the progress of things, there were no problems and the customer service was excellent.

25 April 2019

service

5

Happy helpful staff

25 April 2019

service

5

Consistently good service.

23 April 2019

service

5

Service department looked after my mini while in their care JCW 2011 with 4700 miles

23 April 2019

service

3.5

This time it has been good. However I asked last year in 2 surveys for the manager to contact me to discuss my concerns. This never happened and the opportunity is now past!

22 April 2019

service

4.5

Excellent customer care - courteous service.

22 April 2019

service

4

The cost came as a shock to me but I did appreciate the 10% discount applied. It would be good to get a sense of cost in advance of booking to car in. Even if this was a broad indication rather than precise cost.

22 April 2019

sales

5

The car is perfect for us as a family but equally important was Simon at the dealership. Right away, we felt as ease with Simon. He couldn't have been more helpful.

21 April 2019

service

5

Nothing could have been better

21 April 2019

sales

5

What I wanted and got a good deal

18 April 2019

service

5

Very helpful and provided excellent health check feedback.