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Customer Reviews.

sales

5

Pleasant showroom staff, knowledgeable and no hard sell

06 January 2020

service

5

Very friendly approachable and knowledgable staff who strives to deliver the best deal

06 January 2020

sales

5

Vehicle was brought out of the cold and into the showroom for familiarization.

03 January 2020

sales

5

Very helpful

03 January 2020

service

5

World class service

03 January 2020

service

3

you did order the wrong part and had to keep the car 2 days

02 January 2020

service

4

Although I had to go back and forth a couple of times with fixing the issue, which was a bit of an inconvenience and also time waste, but they did a good job in the end at identifying and fixing the issue and was kind enough to replace the sensors.

02 January 2020

service

5

Great staff, very helpful

29 December 2019

service

5

I was given an appointment much sooner than I expected, and the work was done quickly and efficiently, while I waited.

29 December 2019

service

3

This time I had booked a waiting appointment as I live over a hour away from the Edinburgh. When I arrived I was told that I didn't have a waiting app so it would take longer than I expected as the engineers were already working on another car.

25 December 2019

service

5

Very friendly helpful efficient staff Nicole and Scott Armour in service were extremely professional and dedicated to their jobs.

25 December 2019

service

5

Always good service at all times!

24 December 2019

service

5

As above, treated well, helpful, coffee, Rumpa has sorted me temp vehicles in the past and will again in future. Genuinely love Peter vardy

22 December 2019

service

5

Staff are always friendly and helpful where nothing is to much trouble.

22 December 2019

service

4.5

Nothing to fault really

22 December 2019

service

5

I was completely satisfied with all aspects of the service

22 December 2019

service

5

Very friendly, honest and helpful

22 December 2019

service

5

Good friendly service

20 December 2019

sales

5

good service and good product

17 December 2019

sales

5

Fantastic service from the Peter Vardy team in Edinburgh.

16 December 2019

service

5

The cleaning of the car inside and outside was poor

16 December 2019

service

5

No problems, fast and efficient service

10 December 2019

sales

5

Completely satisfied with the handover experience

09 December 2019

service

5

Did everything that was required quickly

09 December 2019

service

4

Although this was not a service per se it was a smooth operation

09 December 2019

sales

5

Have been with mini for 5 and a half years and things have gone smoothly.

09 December 2019

sales

5

because they where very helpful

08 December 2019

service

5

Had a problem with my car, dealt with extremely well.

07 December 2019

service

5

Always the best

07 December 2019

sales

5

Couldn't be happier didn't wait long for new car

06 December 2019

service

2

Never got any paperwork or explanation about the service so no idea what has been done to the car

05 December 2019

service

5

The service was thorough, I was given a timely update of all issues, and the complimentary valet service is very nice

05 December 2019

service

5

It took some time but I was happy enough,

04 December 2019

service

5

Very helpful and loved the video showing wear on tyres & brakes. Quick although it was freezing waiting in the showroom.

04 December 2019

service

5

Overall just very pleased with the service and care and attention paid

02 December 2019

sales

5

Everything went smoothly and was pleased with how organised staff were.

01 December 2019

service

5

Did what I asked them to do and more

01 December 2019

service

5

As I'm always looked after very satisfied

29 November 2019

sales

5

Excellent service from all staff particularly the salesperson Jessica who looked after me. I couldn't have asked for better service, everything was explained and detailed to me while deciding to choose and purchase my mini. Amazing offer on car!

27 November 2019

sales

5

There were some issues with the finance and a couple of other things but the guys at The Mini Centre did everything they could to sort it out.

26 November 2019

service

5

When I come for a service I know what to expect and I'm never disappointed

26 November 2019

service

4

Great service, quick and friendly. Losing a half point for the coldest showroom/waiting area on the planet, and a half point as I haven't received the promised service quotes via email

25 November 2019

service

5

Excellent customer service.

24 November 2019

service

4

Late completion of my service - compounded by satnav upgrade not completed on time (usb with upgrade later posted out to me) - balanced by offer of compensatory meal for my wife and myself. Impressive customer service.

24 November 2019

service

5

Courteous and pleasant staff. I particularly liked the free lift to and from town.. a service I've never encountered before. Nothing was a bother.

24 November 2019

sales

5

Great service

23 November 2019

service

5

Seamless and puntual

23 November 2019

service

5

No hassle.

21 November 2019

service

5

Easy process, great staff

21 November 2019

service

5

Absolutely superb. The video sent from the service engineer was so reassuring that the car was being professionally looked after.