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Customer Reviews.

service

5

A video was provided about the cars condition and both men collecting and delivering the car were were very pleasant to me.

15 March 2019

sales

3

A few hiccups during the process, the sales people were new and I would have liked them to feel that they could ask if they weren't sure, rather than guessing and getting it wrong.

14 March 2019

service

5

I cannot think of anything that I would want to have been different.

12 March 2019

sales

2

I had ordered a number of additional extras for the car which hadn't been ordered and I am still awaiting delivery off.

12 March 2019

service

5

Excellent customer service

12 March 2019

sales

4

A few things were left until the last minute ie day before which meant a delay on picking up the vehicle.

11 March 2019

sales

5

Very professional

11 March 2019

sales

5

Good service and knowledgeable friendly staff

11 March 2019

service

5

Quality and detail of service. Nicole is your point of contact and a good choice.

11 March 2019

service

5

Fast and efficient repair if another dealers failings.

09 March 2019

service

5

Found no faults with service offered

08 March 2019

sales

5

It was a painless and happy experience

07 March 2019

service

5

All went like clockwork. Pleasant helpful staff.

05 March 2019

service

5

I really enjoyed relaxing with a coffee and looking around the showroom.

04 March 2019

service

3.5

Not a full service only a health check.

04 March 2019

service

5

Really satisfied, quick and loved the video once finished.

03 March 2019

service

5

The customer service at Peter Vardy is 1st class

01 March 2019

service

5

Very smooth

01 March 2019

service

5

Always get the car back clean

01 March 2019

service

5

As above, nothing is a bother and this includes her boss Craig who helped in the purchase before finalising my sale with Rumpa.

25 February 2019

service

4

There was a wee bit of hanging about but it was fine. The woman I dealt with was friendly, organised and efficient.

25 February 2019

service

5

very satisfied with the service

25 February 2019

service

1

Appalling

24 February 2019

service

5

Made to feel very welcome, as if nothing was a problem. Cannot fault the experience.

23 February 2019

service

1.5

I told above my case, but haven't got fairly reply from you.

22 February 2019

sales

5

Got what I wanted

22 February 2019

service

5

Got problem fixed

22 February 2019

service

5

Service reception staff fantastic. Made everything very easy & relaxed. Car was spotless when I collected.

20 February 2019

service

5

Good service staff very helpful

18 February 2019

service

4.5

Customer service was good.

18 February 2019

service

5

MAde to feel my custom wanted and I would be looked after

17 February 2019

service

5

Friendly staff, very helpful and efficient.

16 February 2019

service

5

Nothing is too much trouble, they can't do enough for you.

13 February 2019

service

3

After phoning twice I was told 19,000 miles should be ok for a service. When I arrived was told it wouldn't happen. Terrible customer service and a training issue for staff involved. Not good when you have taken a day off work especially.

10 February 2019

service

5

Same reasons as above. Pleasant professional staff

08 February 2019

service

5

Very happy with my experience as I was updated regularly about my car

07 February 2019

service

4

No problems. Can be a bit pricier than a local garage. I like the video walkthrough you get.

07 February 2019

sales

5

Felt totally spoilt as I left the garage after watching the new mini appear from under a huge cloth along with the most beautiful bunch of flowers in the boot!!

07 February 2019

service

2

Needs to go back .for same problem .not fixed

05 February 2019

service

5

Kept informed the hole time the car was in the garage

05 February 2019

service

5

They keep you informed. Are quick and thorough.

04 February 2019

service

5

The service received was outstanding, with Scott Armour ensuring no stone was unturned in resolving my issues.

04 February 2019

service

5

Staff are so friendly and knowledgeable

03 February 2019

service

4

Staff were very good at keeping me informed about what was happening

31 January 2019

service

3

i am sure that the service itself was done well but the process of booking in, arriving to drop off car and in particular the (non)communication that my car was ready for collection meant that this is the lowest satisfaction score given in 6 years

23 January 2019

sales

5

Andrew very professional not pushy in any way

20 January 2019

service

5

They are always friendly, helpful and very professional. In particular I have to mention the service provided by Scott, Rory and Nicole. They always keep in touch and keep you up to date as to the progress of my vehicle through the Service Dept.

17 January 2019

service

5

I'm treated as an individual - particularly from the service receptionists - both of them and Scott their line manager who is very visible and proactive.

15 January 2019

service

5

Could not fault the service I experienced

15 January 2019

service

5

Easy, quick service