It was a very smooth, no complications experience
Not only did you service my car but you also cleaned it.
Service was excellent
Kept informed all the way through MOT process and was given a courtesy car which I ended up having over the holiday weekend whilst waiting for a new tyre on my car.
Took you through the service at each step. Picking my car up and returning the same day is such a brilliant service. Thanks again!!
Quick and efficient service with reasonable pricing. Everything is explained well and it was very easy to get some extra, non-urgent work done at the same time.
Service was good throughout.
Everything was done as expected. Although, I discovered my windscreen washer was empty just after, you'd have though someone could have filled that up given the price paid for everything.
Brilliant communication - kept me up to date. All work completed in the time given. & extra work done too.
My problem was quickly dealt with and staff were excellent.
Strange times at the moment, but I think the staff are doing all they can to make things easy for us. I'm still missing my second key so if I could get that sent through too that would be great.
Good service plain and simple
clean premises and waiting area.
Great service every time from Nicole & Nadia
Before & after info of what is to be carried out & handover afterwards !
I was kept fully informed throughout my Mini's service.
the whole experience was perfect , on day of collection Neil was with a customer ,cat took me hough the car explainednew accessories/gadget & answered every question I had . Once Neil finished with the other customer he still came out before I left
Because I was completely satisfied.
They make sure you are fully appraised of the work to be carried out on your vehicle. You leave knowing that any work that has been carried out on your MINI, has been done to a high standard.
Kept informed. Super friendly.
Kept well informed about car. Service completed promptly. Courteous and helpful staff
easy to book great staff attitudes
I loved how the staff seemed genuinely pleased with my mini as much as I was. Really nice touch that the staff had covered my car for a big reveal. I've bought many new cars and this was the first time that had happened.
Efficient polite friendly
Felt very welcoming and didn't feel uncomfortable at all. Cat and Kellie were brilliant. And made everything glide.
Very professional, always trying to get even better. Very easy to deal with
Straightforward appointment, even with Covid. Kept me updated.
Kept me informed by way of messaging and video link.
Staff always very friendly and looked after very well
Good service and excellent communication
Was contacted beforehand to let me know where to go etc., very pleasant and welcoming staff when there and communication throughout
I've been a Mini customer with Peter Vardy for approximately 20 years. I was particularly impressed by the sales staff this time round, especially Cat.
Garage kept in touch during the service and the car was valeted which I really appreciated
Very friendly and helpful
Great customer service at the mini service centre
very helpful staff and job well done
Very satisfied. My only issue is that after my car went for its MOT and service my tyre pressure light came on, potentially not the fault of the garage but just a bit annoying.
Nicole is always very friendly and welcomes me even with Covid restrictions I got 5 star treatment. I also know that my car is safe to use and also the courtesy car given too. Wouldn't go anywhere else
Staff are knowledgeable and a joy to deal with
Experienced very good helpful service.
Friendly efficient service in not normal circumstances (Pandemic)
Very professional and friendly
Excellent contact from sales staff up to and including on the day of pick up. Good COVID protections in place...
My car looked amazing when I got it back. It was very quick to get the service done and it was great all that was included in it.